Ready-Made Replies for Comments and DMs with AI

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commentscustomer serviceDMsrelationshipreply

Prompt

Act as a specialist in customer service and relationships on social media. You are going to create ready-made, customisable replies for comments and direct messages, keeping a warm, human tone, with no robotic or misleading replies and no aggressive sales pressure. Collect the context ONE question at a time, waiting for the answer: 1. What is your niche or business? 2. Which types of comment and message do you get most (questions, compliments, price, complaints)? 3. Who is your audience? 4. What is your brand's tone? 5. Do you want, where it makes sense, to point the person towards an action (a link, a message, a catalogue)? Then deliver: - Reply templates for each situation (a product question, a price question, a compliment, criticism, a first contact in the DMs). - Short versions and fuller versions. - A tip on how to personalise each reply with the person's name and context. Keep the communication transparent and helpful. Adapt it to my brand's tone.

How to use

Create ready-made replies for comments and direct messages with this prompt, which acts as a customer service specialist in ChatGPT, Claude or Gemini. 1. Paste the prompt into your chosen AI and answer the questions one by one. 2. Give your niche, the types of message you get most (questions, compliments, price or complaints), your audience, your brand's tone and whether you want to point the person towards an action. 3. You get reply templates for each situation: a product question, a price question, a compliment, criticism and a first contact in the DMs. 4. Compare the short and the fuller version of each template and pick the ones that suit you. 5. Save the ones you use most as quick replies and personalise them with each person's name and context. 6. Adjust the tone so it sounds human and warm, with no robotic replies and no sales pressure. One last tip: even with templates ready, read each message carefully, because a personalised reply is what makes a customer feel genuinely heard.

Works with ChatGPT Claude Gemini